Canary Flex is the most innovative and versatile home security camera available. With everything Canary Flex can do, and everywhere it can go, we want to provide some tips to help you get the most out of your device. Read on for some easy ways to make sure Canary Flex works best for your home.
To view additional details about the product, visit this section.
Questions and answers
For questions and answers or to solve a problem, visit this section.
If you think you’ve found a suitable spot, check the Wi-Fi icon on the home screen of the app, and try streaming Watch Live from your Canary Flex device. If video plays without interruption and the Wi-Fi icon indicates MED or HIGH, you’ve found a good place for your Canary Flex to live.
To learn more about Wi-Fi requirement visit here or to solve a problem with connectivity visit here.
Wired or wire-free
If you’re using Canary Flex indoors, we recommend you keep your device plugged in for best performance.
If you want to use Canary Flex outdoors, the device has a rechargeable battery designed to last multiple months with normal usage. Set it up wire-free or plug it in outdoors using a weatherproof, covered outlet if you see a green dot on the bottom of the power adapter.
Canary Flex operates within a temperature range of -4° to 113° F, with deviations up to 122° F. Please note that the battery will drain more quickly in low temperatures.
To learn more about how Flex detects motion wired or wire-free visit here.
To make sure your Canary Flex lasts for as long as possible on a single charge, position your device to eliminate as much background activity as possible while still monitoring the desired area.
If you are on our Premium Service, you can also set up masks to tell the Canary Flex to not record certain areas in view of the camera, to find out more, and how to set up a mask click here.
You can always check the status of your battery life on the app home screen, where it is displayed in the battery icon. If the battery is low, we recommend that you recharge it while you’re home.
To learn more about battery performance and settings visit here.
Customize how much or how little activity is required to send you a notification in your Motion notifications settings. For example, if you have a pet and don’t want to be notified when it moves, drag the slider to the left. Still getting too much background motion? Try changing the angle or direction of your device.
To solve a problem with notification settings and alerts visit here.
Please note that Video Recording and some Customizable Modes are only available with Premium Service.