What type of network is supported?
The Canary Flex is compatible with both 2.4GHz and 5GHz Wi-Fi (802.11 a/b/g/n) networks.
Is there a minimum internet connection speed required to use Canary Flex?
While some Canary Flex features may work with slower network upload speeds, Canary Flex requires a network upload speed of at least one megabit per second (1 Mbps) for an optimal experience.
Visit www.speedtest.net to run a speed test on your network to determine if it meets the minimum requirements. If the results show that your upload speed is below 1 Mbps or if your ping is above 180 ms, you may experience inconsistent service.
What Wi-Fi channels are supported by Canary Flex?
1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 100 104 108 112 116 132 136 140 149 153 157 161 165
Note: Certain channels may not be available in your region
What networks does Canary Flex not support?
For an optimal Canary experience, the following types of networks should be avoided, or might not even work with at all.
- Mobile hotspots
- Guest networks
- Networks that require a sign-in page, such as coffee shops, hotels or airports
- Slow networks, such as DSL internet services, with less than 2MBs of bandwidth
Mobile hotspots in particular are a method that some people use to connect to the Internet in their home, which are usually provided by cellular carriers. The way that mobile hotspots connect to the Internet is different than standard Internet Service Providers (ISPs), and while it may work, we don’t recommend that you use them with any Canary device.
Note: If you are looking for information on Mobile hotspots, visit Does Canary work with mobile hotspots?