The Timeline is a rolling history of all activity at a location. You can access the Timeline from the bottom of the Home Screen.
Please be aware that Timeline features, including video recording, are only available with Premium Service.
The Timeline displays a record of notifications for the following:
- Video clips
- Member arrivals and departures
- Siren activations
- Mode changes
With Premium Service, you can view video history up to 30 days in your Timeline, but you can also save videos for future viewing. For more information on how the Timeline works with video storage, please visit How do I download a video?
Filter the Timeline
You can filter what the Timeline displays by date, all events, away events and bookmarks.
- Tap the Today text at the top of the screen to display the mini-calendar. This allows you to filter by date.
- Tap either of the three buttons opposite Today to display all activity, away activity only, or bookmarks.
Note: For more information on how to filter your timeline’s contents, visit Filter the Timeline.
Video Clip
Tap on a video clip to play it.
Enter/Exit Events
Your Timeline will display a timestamp when you or another household member arrives at, or leaves home.
Mode Changes
If you change your Canary’s mode, the Timeline will display a timestamp for this activity. If an entrance, or exit event triggers a mode change, the Timeline will display a timestamp recording the mode change.
Motion Notifications
Video events in your timeline record all motion that Canary detects. You can control which motion events send you a notification in your settings. Events that have sent notifications will feature a motion icon in the lower right corner of a video event.
Having Trouble with your Timeline?
Please note that timeline will only display for 30 days. If you are seeking older saved events, please tap on the timeline icon then the bookmarked events icon (top right).
Please perform the following steps to correct the issue:
• Log out of the Canary App
• Uninstall the Canary App
• Turn your phone off for 30 seconds
• Install the Canary App
• Log in using your existing account
Please take note if the timeline is now accurate.
Note: Video clips, 30-day Video History, Motion Notification with Preview Image, Motion Notification with Video Clip, Picture-in-Picture Video, and Unlimited Video Downloads are only available with Premium Service.