Reactivate your Canary
Sometimes a reactivation of your Canary device may be required in order to bring it back online. Please follow the steps below in order to complete this process.
On your Canary app
- Tap the three lines at the top right of the screen
- Tap My devices.
- Tap the name of the Canary you want to remove.
- Tap Remove device.
- Enter your Canary password.
Next we’ll need to set up the Canary device again.
On your Canary app
- Tap the three lines at the top right of the screen
- Scroll down to Take Action.
- Tap Add a device.
- Tap an existing address.
- Select your type of Canary device.
- Follow the onscreen instructions.
Please note if you only have one Canary device the option to add a device when setting up again will appear in a central button on the Home Screen.
| Important: The steps in this article have been updated to reflect app version 5.8.0, please update your app today for the best Canary experience. | |
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