| Important: The steps in this article have been updated to reflect app version 5.8.0, please update your app today for the best Canary experience. | |
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Canary can use your phone’s location to automatically switch between Home, Away, and Private modes when you arrive or leave your home. By default, your Home mode preferences are always set to do not record.
When Watch Live is off on your device or if your location is set to private, the camera and microphone are completely off. To Watch Live, Canary needs to be in a mode that's setup to record video.
Note: To learn more about Auto-mode switching, visit Auto-mode switching overview
To enable Watch Live, you may need to:
- Manually switch to Away mode.
- Customize Home or Night mode to record video.
- Manually toggle the Set location to private setting off.
- Customize Home mode to make Watch Live available.
To manually switch the modes of a Canary device:
- Open the Canary app.
- From your Home screen, tap the three lines in the top right corner
- Scroll down to Take action
- Tap Manage my modes to change your mode preferences.
- Tap the toggle next to Automatically switch modes to turn off this feature.
To customize home or night mode to record video:
- Open the Canary app.
- From your Home screen, tap the three lines in the top right corner
- Scroll down to Take action
- Tap Manage my modes to change your mode preferences.
- Tap Home or Night mode
- Tap Record video
Note: Recording and alerting in home and night modes is restricted to Canary Premium Service users. To learn more about Canary Premium Service, visit Premium Service.
Turn off Privacy mode:
- Open the Canary app.
- Tap the grey circle on the bottom left of the home screen
Customize Home mode to make Watch Live available:
- Open the Canary app.
- From your Home screen, tap the three lines in the top right corner
- Scroll down to Take action
- Tap Manage my modes to change your mode preferences.
- Tap Home mode
- Tap Don't record video and tap the toggle next to Watch live available
Note: For more information about modes, visit About Modes.
