Canary Security Camera device stuck on "Update in progress"


1 comment

  • Official comment

    Hi Edward,

    I am sorry to read that the firmware update did not work as expected.

    I was able to reset the status on our side.  Please move the camera closer to your router and unplug it / plug it in again so the device can update.  This should take less than 10 minutes depending on your internet speed.

    If you need further assistance, reach out to the team at

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