Pre-owned Canary View

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Pjbertuccini

April 16, 2023 18:19

This camera was owned by my father who passed away recently. Is there any way to unregister this device in his name so I can use it?

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• Official comment

  

  Marianne April 18, 2023 10:26

  Hi there.  I am very sorry for your loss.  Please reach out to the Customer Experience Team via support@canary.is.  They will ask you to confirm information from the previous owner as well as in this case, provide a death certificate for expediency.
  
  If you have access to the decedent's email address, the transfer of ownership would be more straight forward.

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