What is the Safety Button?
Note: Requires app version 2.16.0.
The Safety Button, powered by Noonlight, gives Canary users a direct line to personal emergency response services. Pressing the Safety Button sends a signal for help to your local police.
How it works
- Feeling scared? Open the Canary app, press the Safety Button icon, and hold your thumb on the button.
- Once you are safe, release the button and enter your 4-digit PIN.
- In danger? Simply release the button and do not enter your PIN. Your local police will be notified of your location and emergency.
The Safety button is available to Canary users who have a location in the US. Location Services are required in order to use this feature.
How do I activate the Safety Button feature?
Activate Canary Premium Service (Membership)
The Safety Button is a feature included in Canary Premium Service (Membership). To enable the Safety Button, you must activate your Canary Premium Service (Membership) which can be done through the Canary app in Location Settings or by clicking here. Once enabled, all users at the location will be able to use the Safety Button.
Once Premium Service (Membership) is active, press the Safety Button icon on the Canary app Home Screen, press Learn More, and Activate Noonlight. Confirm your information, set up your PIN, and verify your phone number. You will now be able to use the Safety Button. Each location user who wishes to use the Safety Button must connect to Noonlight independently within their own Canary app.
What happens if I press the Safety Button and don't enter my PIN before the countdown expires?
A signal for help will be sent. You will get a call or text from a Certified Noonlight dispatcher who will confirm your identity and help triage your emergency. If you do not respond, police will be sent to your location. Don't forget your PIN!
What if I forget my PIN or want to change it?
If you've sent a signal for help and have forgotten your PIN, the dispatcher will attempt to identify you another way. If you are unable to identify yourself or do not respond, police will be sent to your location.
If you wish to change your PIN once you've already set it up, download the Noonlight app, go to your profile, and tap the PIN that is displayed in the badge by your picture.
I no longer want to use the Safety Button. How do I hide it or disconnect it from my account?
Navigate to Settings, Account, Preferences, Safety Button. From this menu, you can hide the Safety Button from the Home Screen, connect to Noonlight, or disconnect if you are already connected.