Setup
When setting up your device, your mobile app and Canary device will provide visual and audio feedback to help get your Canary Flex online. These are some of the visual and audio cues you may experience during the setup process.
| Light | Description | Sound | Means |
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Spinning white | None | Booting up |
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Solid blue | "Welcome" sound | Booted up |
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Pulsing blue | None | Device is ready for Bluetooth pairing |
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Solid blue | “Connection” sound | Successful Bluetooth connection |
| None | Connection timed out, restart Bluetooth pairing | ||
| Wi-Fi connection failed (see app for details) | |||
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Spinning blue | None | Connecting to network, downloading updates |
| Spinning white | "Connection" sound | Installing and finalising updates | |
| |
No illumination | None | Setup complete. Recording is off. |
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Spinning yellow | None | Low battery |
Plugged in
| Light | Description | Sound | Means |
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Solid white |
None | Canary Flex is ready to record video. |
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Pulsing White |
None | Someone is watching live. |
| None | None | Recording is off, the location is set to private, or the device is powered off | |
| Pulsing yellow | None | Trying to connect to a Wi-Fi network | |
| |
Solid yellow | None | No internet connection or unable to connect to Canary Cloud or local network. |
Note: If your Canary Flex is turned off and plugged into the charger, the LED on the front of the device will indicate the current charge percentage. Solid green indicates a fully charged battery.
Wire free
| Light | Description | Sound | Means |
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Solid yellow |
None | No internet connection or unable to connect to Canary Cloud. |
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Pulsing yellow |
None | Trying to connect to a Wi-Fi network. |
| No illumination | None | Canary Flex is connected and recording motion, asleep and not recording motion, set to private, or off. | |
| LED status will depend on mode | None | "Power-on" sound | Device plugged in |
Note: Canary Flex has a rechargeable battery. If the battery level gets too low, Canary Flex will shut down until the battery has reached a level sufficient for it to power back on. During this time the device LED may spin yellow. Flex may remain off for as long as an hour until the depleted battery is restored and the device has enough battery to power on.
Change connection
| Light | Description | Sound | Means |
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Pulsing blue | “Connected” sound | Successful Bluetooth connection |
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Spinning blue |
None | Connecting to the network |
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Solid white |
None | Connection successful, recording motion while plugged in. |
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None |
None | Connection successful, set to private or recording motion in battery mode. |
Firmware update
| Light | Description | Sound | Means |
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Spinning white | None | Booting up, searching for network |
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Solid white pattern | None | Updating firmware |
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Solid red pattern | None |
Firmware update failed. Please wait for this LED pattern to change before attempting setup again. If persistent after 5 minutes please contact support.
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Pulsing yellow | None | Connecting to a network |
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Solid yellow | None | No internet connection |
| LED status will depend on mode | None | “Power-on” sound | Connected to Canary Cloud |