You can visit our official site for more information on our Returns, Refunds & Limited Warranty.
If you purchased a device directly from Canary and you are not satisfied for any reason, you may return it in its original condition within 60 days of the original purchase date to receive a full refund.
Depending on local laws, Canary devices come with a limited hardware warranty effective for one year from the date of purchase. If you're located in Europe, the warranty is two years.
All Canary products come with a limited warranty that is valid only if purchased from an authorized Canary reseller.
If you’re experiencing any difficulties with your Canary, please reach out to us at firstname.lastname@example.org.