How do I cancel Premium Service?

Important: Before you cancel Premium Service, make sure to download or bookmark any videos you would like to keep.

To cancel Premium Service through my.canary.is:

1. Log in to your account at my.canary.is and select your location. 
2. Click Manage Service Plan.
3. Click Cancel Premium Service.
4. Follow the instructions on screen.

To cancel Premium Service through Apple Subscriptions:

1. Go to the Settings App
2. Tap on Profile Settings (top row on the page)
3. Tap Subscriptions
4. Tap into your subscription
5. Follow the on screen instructions and cancel from there 

See https://support.apple.com/en-us/HT202039 for more information.

Cancellations and Refunds

• Monthly Plans: we do not offer refunds for canceled monthly plans.
• Annual Plans: you will receive a full refund if you cancel your annual plan within 14 days of signing up.

See also our full Cancellation terms at https://canary.is/legal/sales-terms#cancellation. 

You can also contact us via email support@canary.is.