Click here to troubleshoot with our guided assistant
All Canary Flex, Canary View, and most Original Canary devices can be set up with Bluetooth, but some Original Canary devices need to be set up with the yellow setup cable.
If you’re unsure whether or not your Original Canary is already Bluetooth-enabled, you can learn by checking the following:
- Hold your finger on the top of your Canary for five seconds, and if the light does not flash blue, your firmware does not support Bluetooth.
- Check the serial number on the bottom of your device
If your device does not flash blue then you will need to attempt setup via the yellow audio cable.
Don’t worry if you can’t set up your Original Canary with Bluetooth. After your device downloads the most recent firmware version during the setup process, you’ll be able to use Bluetooth to change your Original Canary’s Wi-Fi connection.
Hold the Top
When your Canary is plugged into a power source, hold your finger on the top to activate Bluetooth. If a flashing blue light appears on the bottom of your device after five seconds, it’s Bluetooth-enabled.
Note: Make sure your device has been powered on for over 60 seconds before attempting a bluetooth connection.
If the serial number of your Canary starts with C100D16 or higher, you can set it up with Bluetooth.
For example, if the serial number begins with C100B16 or C100D15, it’s most likely not Bluetooth enabled, while a serial number beginning with C100E16 is.