If you purchased Canary Premium Service (Membership) as part of a Multipack purchase on canary.is, follow these steps to activate your Premium Service (Membership).
Find your Promo Code
Refer to the Order Confirmation Email you received after purchase and look for your Premium Service (Membership) Promo Code in the format of cnry-xxxxxx.
Setup your Canary devices, then activate Premium Service (Membership)
To activate Premium Service (Membership), you must first receive your Canary devices, download the Canary app, and complete the device setup process. Redeem your Canary Membership Promo Code only after you have completed setup of all Canary devices at your location.
Once all devices are online, follow these steps to activate Canary Premium Service (Membership):
- Login to my.canary.is
- Select the location you would like to manage
- Click Activate Premium Service
- Provide your credit card information, enter the Premium Service Promo Code (listed above) in the Promo Code box, and click Activate Premium Service
Verify the Promo Code was applied and complete checkout by clicking Upgrade.
Note: You will not be billed until your next renewal one year from the date which you redeem the Promo Code. Promo Code must be activated through the Canary app or my.canary.is within 12 months of the date of purchase in order to activate discounted Premium Service (Membership).
Please contact Canary Customer Support at firstname.lastname@example.org if you have any questions or issues.