If you purchased Canary Membership as part of Multipack purchase on canary.is, follow these steps to activate your Membership.
Find your Promo Code
Refer to the Order Confirmation Email you received after purchase and look for your Membership Promo Code in the format of cnry-xxxxxx.
Setup your Canary devices, then activate Membership
To activate Membership, you must first receive your Canary devices, download the Canary app, and complete the device setup process. Redeem your Canary Membership Promo Code only after you have completed setup of all Canary devices at your location.
Once all devices are online, follow these steps to activate Canary Membership:
- Open the Canary app
- Navigate to Menu > Location Details
- Click Activate Membership
- Provide your credit card information, enter the Membership Promo Code (listed above) in the Promo Code box, and click Apply
Verify the Promo Code was applied and complete checkout by clicking Upgrade.
Note: You will not be billed until your next renewal one year from the date which you redeem the Promo Code. Promo Code must be activated through the Canary app or my.canary.is within 12 months of the date of purchase in order to activate discounted Membership.
Please contact Canary Customer Support at firstname.lastname@example.org if you have any questions or issues.